Customer Care & Policies

DAMAGED AND DEFECTIVE ITEMS 

We know how frustrating a damaged or defective item can be.

You must contact us about any damaged or defective item within 7 days of the delivery date to qualify for a resolution of the issue. We offer multiple solutions when your order is not right. To help make your order perfect, we will require a photo and/or for the original item. We reserve the right to refuse to service any damaged or defective item if reported more than 7 days after the delivery date. Contact us to report your damaged or defective item.

RETURNS, EXCHANGES, AND CREDITS

Currently, Efori doesn't provide returns, exchanges, or account credits. We appreciate your understanding that all items are final sale.